Contact MAXEX
Talk to the team behind the exchange.
Whether you’re exploring approval as a Seller or Buyer, or you’re an existing client who needs an answer today — you’ll reach a person who works the desk, not a queue.
Send us a note
Complete the form and a member of our team will contact you within 24 hours.
We use your details only to route your inquiry. No newsletter, no list.
Get live Deal Desk support
75%+
70%
FASTEST RESPONSE
dealdesk@maxex.com
COMPLEX NEEDS
CURRENT SLAS
Scenarios — same day
Exceptions — 1–2 days
The Deal Desk is available 9:00 a.m. – 7:00 p.m. ET, Mon–Fri.
Need to contact the lock desk?
Email
lockdesk@maxex.com
Call us
888-838-8664
Or go straight to the right desk
LOAN ELIGIBILITY
Simple scenario check
Check a loan against our programs with the eligibility tool — no login, before you talk to anyone.
BULK TRADING
Get better bulk liquidity
Learn more about bulk trading to our growing network of 35+ non-agency buyers.
NON-DELEGATED
Non-del support
Run a scenario without logging in, check current turn times, browse the document library, and find every non-delegated contact in one place.
Non-delegated ops 9:00 a.m. – 8:00 p.m. ET · Mon–Fri
What sellers say about the Deal Desk
“I’m a huge fan of MAXEX’s Deal Desk! They secured an exception within 48 hours that allowed a high-profile borrower to vest his primary residence in his LLC, while still getting a fantastic rate on a $2.5 million loan. When I have a deal that makes sense and needs a quick exception, MAXEX’s Deal Desk is always my first call.”
Sam Khanian
Equitable Lending
